We Make Privacy Policies Simple, Too.
Want to know how Securus makes insurance simple? Visit our About page.
- We collect anonymous user data when you visit our site, and we collect your personal information when you contact us or fill out a form. Your personal information is never associated or linked with your user data.
- We use your information to do things like handle customer service requests, improve our service, or improve our website.
- Our site is encrypted with SSL technology and your data is stored behind secured networks. Only company employees are allowed to access the data, and they are required to keep your personal information confidential.
- We do not share your personal information unless it is required by law or necessary to conduct our business (such as obtaining quotes from underwriters).
- We may share your user data with third parties for advertising or marketing purposes. Again, this data is never associated with or linked to your personal information.
- We are in compliance with CalOPPA, COPPA, Fair Information Practices, and the CANSPAM Act.
What information do we collect from people that visit our website?
When registering on our site you may be asked to enter Personally Identifiable Information such as your name and email address to conduct business or help you with your experience. We may also collect non-personally identifiable visitor information from you such as demographics and interest data, amount of time spent on our website, pages visited, and operating system. None of this non-personally identifiable visitor information is associated or linked to your Personally Identifiable Information in any way.
When do we collect information?
When you subscribe to our newsletter, fill out a form, enter information on our site, respond to a survey or marketing communication, browse our website, or use certain other site features.
How do we use your information?
We use the information we collect from you to do the following, but not limited to: conduct business, improve our website, respond to your information and customer service requests, send periodic emails, and improve our marketing campaigns.
How do we protect your information?
We implement a variety of security measures when a user enters or submits Personally Identifiable Information to maintain the safety of your personal information. All Personally Identifiable Information is encrypted via SSL technology, contained behind secured networks, and is only accessible by company employees who are required to keep the information confidential.
Our website is hosted by Squarespace. To learn more about how Squarespace protects your information, visit https://www.squarespace.com/tour/all-in-one-website-platform.
We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) to compile data regarding user interactions with our website. These cookies are not used for advertisements and are not linked to your Personally Identifiable Information in any way.
To opt out, you can use the Google Analytics Opt Out Browser add on. For more information, visit https://support.google.com/analytics/answer/181881?hl=en.
Do we disclose your information to third parties?
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. However, we seek to protect the integrity of our site and welcome any feedback about these third-party sites.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
You can change your Personally Identifiable Information by calling or emailing us.
Does our site allow third-party behavioral tracking?
We do not allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
The COPPA (Children's Online Privacy Protection Act) spells out what operators of websites and online services must do to protect children's privacy and safety online. To comply with COPPA we do not specifically market to children under the age of 13 years old or let third-parties, including ad networks or plug-ins, collect Personally Identifiable Information from children under 13.
Fair Information Practices
To comply with Fair Information Practices Principles, we will notify you through email within 7 business days if a data breach occurs. We also agree to the Individual Redress Principle, which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle also requires that individuals have enforceable rights against data users and that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, and gives recipients the right to have emails stopped from being sent to them. To be in accordance with CANSPAM, we agree to the following:
Not use false or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Monitor third-party email marketing services for compliance, if one is used.
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, follow the instructions at the bottom of each email and we will promptly remove you from all correspondence.
Last edited on May 7, 2018.